TecTel Solutions is an Independent Consulting Firm offering information technology and telecommunications consulting in the following areas: needs analysis, research, RFP preparation, vendor selection, financial justification, contract negotiation and project management and implementation.
TecTel Solutions' Mission Statement: "TecTel Solutions strives to provide the highest quality independent information technology and telecommunications consulting services through the development of a partnership with clients based on mutual respect and consensus building. TecTel Solutions encourages and promotes the technical and managerial growth of client staff and derives professional satisfaction from end-user acceptance of new technology."
TecTel Solutions' Services include analysis, design, RFP preparation, recommendation, strategic technical planning (convergence of voice and data VoIP), project oversight for LAN/WAN networks, frame relay networks, ATM networks, fiber networks, long distance networks, traditional and VoIP technology call centers, CTI systems, IVR systems, PBX systems, cabling systems, voice mail systems, multi-media messaging systems, call accounting systems, ACD systems, Centrex systems, intelligent networks, telephone operator productivity systems, enterprise management systems (NOCs), and enhanced call processing systems.
TecTel Solutions’ Client List includes, healthcare providers, hospitality, higher education, education (K-12), county governments, property management, retailers, not-for-profit organizations, financial institutions, law firms, manufacturers, insurance companies and the United States Federal Judiciary. TecTel Solutions is a Georgia Technology Authority (GTA) approved consulting firm.
TecTel Solutions’ Founders Mike & Pam Dailey have more than twenty-five years of executive level experience in telecommunications, information technology planning and implementation. The Daileys excel in documenting, analyzing and justifying the cost of system purchases and technological expansion. Together, Mike and Pam founded TecTel Solutions in 1994 to provide superior executive level analysis, planning and implementation assistance to clients. Mike and Pam are members of all major manufacturer consultant liaison programs. The manufacturer consultant liaison programs support the consultant community with technical support and high level access to the manufacturer's management team. Mike is a member of the Society of Telecommunications Consultants (STC)